NorthLab’s Commitment to Customer Service Levels

1) Trained and competent Staff
Engineering Degree and Diploma holders trained in ISO/IEC 17025:2017(E)

2) Collection and Delivery Services to customer door steps

• Air conditioned Van available at nominal cost
• Normal turnaround – 3 to 5 working days
• Faster turnaround & same day turnaround also available and extra charges applicable

3) Fully Air Conditioned Laboratory & Office space with the widest calibration scope under one roof available in Chennai.

4) Accredited site calibration Can be undertaken at any of the four southern states with a 3 days notice period.

5) All calibrations done at laboratory and site offer traceability to International System of Units (SI Units)

6) Maximum use of automated calibration systems and computerized certificate production to keep human errors to minimum.

7) NorthLab Calibration under the following Parameters. 8) Extended office hours for customer convenience Office hours: 8.30 AM to 8.30 PM on weekdays 8.30 AM to 5.30 PM on Saturdays Late night & weekend Calibration services are also available at nominally higher cost.

9) Comprehensive calibration support activities available